Shipping Policy

At NIDARA AFRICA, we aim to deliver your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how orders are processed and shipped.
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Order Processing
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• All orders are processed within 1–3 business days after order confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• During high-volume periods or special promotions, processing times may be slightly extended.
   

Shipping Locations
 

• We currently ship across India.

• International shipping may be introduced in the future.
   

Shipping Charges
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• Shipping charges, if applicable, are calculated and displayed at checkout.

• Any promotional offers such as free shipping will be clearly mentioned on the website or product pages.
   

Estimated Delivery Time
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• Standard delivery typically takes 3–7 business days, depending on your location.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
   

Order Tracking
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• Once your order is shipped, you will receive a shipping confirmation message or email with tracking details.

• You can track your order using the provided tracking link.
   

Delays & Exceptions
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NIDARA AFRICA is not responsible for delays caused by:

• Incorrect or incomplete delivery address

• Courier service disruptions

• Natural calamities or unforeseen events
   

Damaged or Lost Packages
 

• If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product.

• In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
   

Incorrect Address
 
Please ensure all shipping details are accurate.
NIDARA AFRICA is not responsible for orders delivered to incorrect addresses provided by the customer.
 
Contact Us
 
If you have any questions regarding shipping or delivery, please contact us:

📧 Email: support@nidaraafrica.com
🌐 Website: www.nidaraafrica.com

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